Guide to Channel Points

Channel Points is a feature that allows Streamers to create custom rewards for their community members.

Channel Points recognise the time you spend watching a specific channel and the ways you take part in it. The points you earn are specific to each channel and accumulate automatically when you are logged in and watching a stream. You can also earn points by following, subscribing, gifting subs, and sending KICKs.

Channel Points are designed to enhance community engagement, and we plan to expand this feature with additional functionality in the future. This feature is available to all Viewers.

Channel Points are tied to each individual channel. Any points earned on a specific channel must be redeemed on that same channel. Points accumulated on one channel cannot be redeemed on another.

You can view your Channel Points balance below the chat input field in the chat window.

You earn points automatically while you are logged in and watching a stream:

The Subscriber rate applies to the channel you are subscribed to.

You also earn points when you take part in a channel. Each action has a limit, so points stay fair for everyone.

This section will continue to be updated as we add more ways to earn Channel Points.

Channel Points can be redeemed for custom rewards created by the Streamer. The point value for each reward is determined by the Streamer.

Every channel with Channel Points enabled starts with one default reward, Hydrate, which costs 500 points. Redeem it to remind your Streamer to take a drink.

Streamers and their Moderators can edit or remove this reward, so you will not see it on every channel.

To use your Channel Points, click the Channel Points icon beneath the chat input field. This will open the rewards menu, which displays the available rewards for that channel and the points needed to redeem each one.

When you select a reward, you will see a more detailed description if one has been provided by the Streamer. Follow any included instructions to complete your redemption.

After you redeem a reward, a message will appear in the chat and be visible to all Viewers, showing the reward you redeemed.

The Streamer will then receive the redemption in their queue and will be responsible for fulfilling it. If the Streamer rejects your redemption, you will receive a refund of the Channel Points you spent.