If your channel is being targeted by a coordinated harassment campaign, this guide walks through what to do — both the immediate steps to protect yourself and your community, and how to report what is happening to KICK.
KICK does not permit coordinated harassment, hate speech, or content designed to harm individuals or groups. When this kind of behaviour targets your channel, you have tools to respond and we are here to help.
What is a coordinated harassment attack?
A coordinated harassment attack is when a group of users coordinates to flood a channel with hateful, harassing, or abusive content — often through chat, but sometimes also through follows from offensive usernames, or coordinated reports.
Coordinated harassment attacks can be:
Triggered by something you said or did, even something innocuous
Random — choosing channels based on the Streamer's identity (race, gender, sexuality, etc.)
Part of broader harassment campaigns spanning multiple platforms
Whatever the motivation, you have the right to a safe stream, and KICK has the tools to help you protect it.
Immediate actions to protect your stream
If you are being targeted right now, here is what to do in order:
1. Stay calm and do not engage
Engaging directly with bad actors usually makes things worse. They want a reaction. Not getting one is the most effective response.
If the situation is overwhelming, it is okay to take a break, end the stream, or step away from chat for a few minutes.
2. Enable restrictive chat modes
Switch your chat to a more restrictive mode immediately. Options include:
Followers-only mode — only accounts that have followed your channel for a specified time can chat
Subscribers-only mode — only subscribers can chat
Slow mode — limits how often each Chatter can send a message
Verified-only mode (if available) — restricts chat to verified accounts
Followers-only mode with a follow-time requirement (such as 30 days or longer) is particularly effective against attacker accounts, which are usually newly created.
3. Mobilise your Moderators
If you have Moderators, alert them to what is happening so they can:
Time out or ban offending accounts
Delete offensive messages
Filter out specific keywords
Apply chat restrictions on your behalf
If you do not have Moderators yet, this is a good moment to consider adding trusted community members. See How to Moderate Your KICK Chat for setup.
4. Use AutoMod and chat filters
KICK's AutoMod and chat filter tools can automatically block messages containing slurs, spam, links, and other offensive content. If you have not configured these yet, doing so during an attack will help reduce the volume of harmful messages.
For details, see Moderation Features Guide.
5. Consider ending the stream
If the situation is overwhelming and not improving, ending the stream is a valid choice. Your safety and wellbeing come first. You can:
End the stream calmly without explaining why
Continue another time when you and your community are ready
There is no expectation that you stream through harassment.
What not to do
A few things that often make things worse:
Do not engage directly with attackers. Responding to bad-faith messages, even to push back, gives them what they want
Do not announce the attack to your audience repeatedly. This can attract more attention from the same group
Do not retaliate. Mass-banning followers, attacking other channels, or organising counter-action puts your account at risk
Do not reveal personal information about yourself in the heat of the moment. Attacks often try to provoke you into doxxing yourself or others
Do not click links sent by attackers, even out of curiosity. They may be malicious
Documenting the attack
If you can, capture evidence as it happens. This will help when you report to KICK:
Take screenshots of offensive messages and usernames
Save your VOD if possible — KICK's moderation team can review it
Note the time and approximate duration of the attack
List specific usernames that participated, where you can
You will not need to manually report every offending user — KICK's moderation team can review patterns once they are aware of the situation.
Reporting to KICK
For coordinated harassment, contact our Cyber Security Team at [email protected] as soon as possible after (or during) the attack. Include:
Your KICK Streamer username
The date and approximate time of the attack
A description of what happened
Any specific usernames you noticed (especially those that appeared to be coordinating)
Screenshots or VOD timestamps showing the activity
Any context that might help (for example, whether you suspect this came from a specific community or platform)
For ongoing situations or threats to physical safety, also report individual users through KICK's standard reporting flow (the Report button) so they appear in our moderation queue.
If you are being threatened with physical harm, contact your local law enforcement first. KICK can support investigations but cannot replace emergency services.
After the attack
Once the immediate situation is over:
Take care of yourself first. Mass harassment is genuinely harmful, even when you handle it well. Step away from the platform if you need to
Talk to someone. Do not try to process this alone. Reach out to friends, family, fellow Streamers, or professional support if needed. See Mental Health on KICK for resources
Review your settings. Once things calm down, review your chat moderation settings to harden them for next time
Stay in touch with KICK. If you reported the attack, watch for follow-up emails from our team. We may need additional information
Building resilience for the future
A few things that help in the long term:
Have a Mod team in place before you need it. Trusted Moderators are the single biggest factor in handling harassment situations well
Set up AutoMod and chat filters during calm times so they are ready when you need them
Have a "panic mode" plan — know what chat settings to switch on quickly
Build a strong, positive community. Communities that know your values will rally to support you
Avoid public conflicts that can attract negative attention. You do not need to engage with every disagreement online
For more on building a safe streaming setup, see Streamer Safety Tips: How to Stream Safely on KICK.
What KICK does in response to harassment attacks
When we receive a report of coordinated harassment, our moderation team reviews the activity and takes action against accounts that violated our Community Guidelines. Possible actions include:
Account suspensions for participating users
Permanent bans for accounts created specifically for harassment
Investigation of any cross-channel patterns
Cooperation with law enforcement where necessary
We cannot always share the specific outcome of an investigation with you, but every report helps us make the platform safer.
Still need help?
For active or recent harassment, contact our Cyber Security Team at [email protected]. For general moderation questions or chat tool setup, contact [email protected].
Please include:
Your KICK Streamer username
A clear description of what is happening or has happened
Any evidence you can share
💡 If you are in immediate physical danger, contact your local emergency services first. KICK can support investigations but is not a replacement for emergency response.
Related articles
How to Moderate Your KICK Chat
Moderation Features Guide
Streamer Safety Tips: How to Stream Safely on KICK
Doxxing Explainer
Mental Health on KICK
Crisis Resource List
Account Safety at KICK
Blocking, muting, and reporting other users on KICK