When you submit a report on KICK, you are helping us keep the platform safe for everyone. This guide explains how the review process works, what we consider when investigating reports, and what you can expect after submitting one.
KICK takes all reports seriously. Our moderation team reviews every report submitted through the platform.
What happens when you submit a report
When you flag a user, message, clip, or stream:
The report enters our moderation queue for review
Our team reviews the reported content and any related context
We consider the full situation — including the Streamer's intent, involvement, channel history, and the outcome of what was streamed
A decision is made based on our Community Guidelines
Action is taken if appropriate, ranging from a warning to a permanent ban
For most reports, this entire process happens behind the scenes, and you may not see a direct outcome.
What we consider when reviewing
Live streaming is unpredictable, and a one-size-fits-all approach to moderation does not work. When our team reviews a report, we consider factors such as:
Intent — what the Streamer was trying to do
Level of involvement — whether the Streamer escalated the situation or tried to manage it
Reaction — how they responded as events unfolded
Outcome — the impact and harm caused by what was streamed
External influences — whether the situation was provoked or unexpected
Channel history — past warnings, suspensions, or violations
A Streamer who acts responsibly when something unexpected happens will be treated differently from one who deliberately escalates or fails to address the issue.
⚠️ Some violations are zero-tolerance. For high-impact violations such as the protection of minors and incitement of terrorism, context will not mitigate enforcement. Action is taken regardless of intent or surrounding factors.
Possible outcomes
Based on the review, possible enforcement actions include:
No action — if the content does not violate our Community Guidelines
Warning — delivered in chat, by email, or post-stream
Chat muting — temporary chat restrictions for the user
Revocation of privileges — loss of access to specific platform features
Added restrictions — limits applied to the user's account
Content removal — specific content taken down
Temporary suspension — account paused for a defined period
Indefinite suspension — account paused without a set end date
Permanent ban — account closed permanently
Enforcement is proportionate to the severity and frequency of the violation. Repeated violations result in increasingly severe enforcement.
How long does a review take?
Review timelines vary based on:
The complexity of the report
Whether more information is needed
The volume of reports being processed
Whether the situation is ongoing or after the fact
Reports about urgent ongoing situations (such as live broadcasts of harmful content) are prioritised. Reports about historical content may take longer.
Tips for effective reports
To help our team review your report effectively:
Be specific — describe exactly what you saw and why it concerns you
Choose the right reason — selecting the most accurate report category helps us route the report to the right team
Include context(email or chat support) — if you have screenshots, timestamps, or other evidence, include them
Report individually for serious cases — if you see something that breaks our Guidelines, report it even if you think someone else already has
Stay factual — focus on what happened rather than your reaction to it
The more clear and specific your report, the faster we can act on it.
What does not count as a valid report
Reports should be made in good faith. We do not act on:
Reports based on personal disagreements — disagreeing with someone's opinions or content style is not a Guidelines violation
Coordinated false reports — groups of users mass-reporting someone to harass them. We can detect coordinated bad-faith reporting and may take action against accounts that abuse the system
Reports that misuse categories — for example, reporting "hate speech" because someone said something you disliked
KICK supports responsible freedom of expression. Our review process is designed to focus on actual Guidelines violations, not personal disputes.
Repeat reporting and false reports
If you submit reports that are clearly bad-faith or inaccurate, this can affect how your future reports are weighted. Repeated false reporting may also result in action against your own account.
The system works best when everyone reports honestly and only when they have actually witnessed a violation.
What if my report involves something urgent?
For most situations, the in-app Report button is the right path. For serious or urgent situations, additional contacts are available:
Active harassment or coordinated attacks: [email protected] (also see Mass harassment response guide)
Threats to physical safety: contact your local emergency services first
Account compromise (yours or someone else's): [email protected]
DMCA claims: [email protected] (see DMCA strikes: what to do if you receive one)
General Community Guidelines questions: [email protected]
How KICK uses report patterns
Beyond individual reports, our team also looks at patterns:
Multiple reports about the same user, even if no single report would warrant action, can collectively point to a problem
Reports from across different channels or contexts help us see broader behaviour
Reports about coordinated activity help us identify harassment attacks, ban evasion, and other organised problems
This is one reason why submitting reports — even when you are not sure if they will result in action — is valuable.
Cooperation with authorities
For serious situations, KICK may cooperate with law enforcement and regulators. This includes responding to formal legal requests and proactively notifying authorities where appropriate. We take legal cooperation seriously while also protecting our users' privacy where possible.
Still have questions?
For questions about the report process, contact [email protected]. Please include:
Your KICK username
A description of your question
Any context that would help our team respond accurately
If you are wondering about a specific report you submitted, please understand that we cannot always share details on individual cases. If something has continued or escalated after you reported it, please report again with the new information.
Related articles
Understanding KICK's Community Guidelines
What gets you suspended on KICK
Suspension and ban appeals process
Mass harassment response guide
Blocking, muting, and reporting other users on KICK
Trusted Flagger Onboarding