Blocking, muting, and reporting other users on KICK
Most of your time on KICK should feel positive and welcoming. But if you ever come across someone who is making your experience worse, you have several tools to take control of your space.
This guide explains the difference between blocking, muting, and reporting on KICK, so you can choose the right action for the situation.
What is the difference between blocking, muting, and reporting?
Each tool does something different:
Tool | What it does | When to use it |
Mute | Hides messages from a specific user in chat | When someone is being annoying but not breaking the rules |
Block (available just on the app) | Stops a user from interacting with you or appearing in your chat | When you want a clean break from someone |
Report | Flags a user or piece of content to KICK's moderation team for review | When someone is breaking our Community Guidelines |
You can use these tools in any combination. Reporting someone does not automatically block them, and blocking someone does not automatically report them.
How to mute a user
Muting hides a specific user's chat messages from your view. They can still chat in the channel, but you will not see what they say. They will not be told they have been muted.
To mute a user in chat:
Click on the user's username in chat
Select the mute option from the menu
Confirm
To unmute someone, find them in your muted users list in your account settings, or click on them in chat and select unmute.
💡 Muting is great for cleaning up your view of chat without involving Moderators or making a big deal of it.
How to block a user
Blocking is more powerful than muting. When you block someone, they cannot:
Appear in your chat view
Interact with you in most parts of KICK
Blocked users are not directly told you have blocked them, but they may notice if they try to interact with you.
To block a user:
Click on their username
Select the block option from the menu
Confirm the block
You can manage your blocked users list from your account settings. Blocks last until you remove them.
How to report a user or message
If you see someone breaking our Community Guidelines, the best thing you can do is report them. Reports help our moderation team take action against users who threaten the safety of the KICK community.
You can report:
Specific chat messages
Other Chatters or Viewers
Streamers
Clips, VODs, or other content
To report a chat message or user:
Click on the message or username
Select the report option
Choose the reason that best describes the issue
Add details that help our team understand what happened
Submit the report
The more specific your report, the faster our team can review it.
What happens after I report someone?
After you submit a report:
Our moderation team reviews it as soon as possible
We look at the reported content, the user's history, and the context
If the user has broken our guidelines, we take appropriate action (which may include warnings, suspensions, or bans)
Reports are kept confidential. The reported user is not told who reported them
We may not always be able to share the outcome of a report with you, but every report helps us keep KICK safer.
When to report vs when to block
Both reporting and blocking can be the right choice depending on the situation:
Block when someone is being personally annoying or unwanted, but they are not breaking the rules
Report when someone is breaking our Community Guidelines, even if they are not directly bothering you
Do both when someone is breaking the rules and you also want them out of your space
You should always report:
Hate speech, harassment, or threats
Doxxing (sharing personal information about someone)
Sexual content, especially involving minors
Scams, impersonation, or fraud
Content that promotes self-harm or violence
Anything else that breaks our Community Guidelines
For more on the rules, see Streamer Safety Tips: How to Stream Safely on KICK.
What if I am being harassed?
Harassment can come in many forms: cruel chat messages, coordinated attacks from multiple users, or doxxing attempts.
If you are being harassed:
Do not engage. Responding often makes things worse and gives harassers what they want
Block the user immediately
Report the user with as many details as you can
Take screenshots as evidence in case you need to escalate
Talk to someone if it is affecting you. Our Mental Health on KICK article has resources
For serious threats, especially anything involving threats to physical safety, contact our Cyber Security Team at [email protected] directly.
Severity matters
Not every rude comment is a Community Guidelines violation. Mild rudeness or someone you just do not like is usually best handled with mute or block. Save reports for content that genuinely breaks the rules.
That said, when in doubt, report it. Our team would rather review a report that turns out to be nothing than miss something serious.
Appealing a moderation action against you
If you believe a Streamer or one of their Moderators has timed you out or banned you in error, the best path is to reach out to that Streamer or their Mod team directly. Channel-level bans are managed by the Streamer.
If KICK has taken platform-wide action against your account and you think it was a mistake, you can appeal at [email protected]. Include your KICK username, a description of the action taken, and why you believe it was incorrect.
Still need help?
If you need help with blocking, muting, or reporting, contact our Support Team at [email protected]. For urgent safety concerns, contact our Cyber Security Team at [email protected]. Please include:
Your KICK username
A description of what is happening
Screenshots if available
💡 If you are in immediate physical danger, contact your local emergency services first.
Related articles
Doxxing Explainer
Account Safety at KICK
Mental Health on KICK
Crisis Resource List
Streamer Safety Tips: How to Stream Safely on KICK
How to use KICK chat as a Viewer