Streaming on KICK is meant to feel smooth and reliable for both you and your Viewers. When your stream starts lagging, buffering, or dropping frames, it can be frustrating, but most issues come down to one of three things: your internet connection, your encoder settings, or the KICK platform itself.
This guide walks you through the most common causes and how to fix them, starting with the quickest checks. Most Streamers can resolve lag issues in a few minutes once they know where to look.
First, check if the issue is on KICK's side
Before changing any of your settings, take a quick look at the KICK System Status page to see if there is a known issue with the platform. If KICK is reporting an outage or service degradation, the lag is on our side and you can wait for it to be resolved.
If KICK is running normally, the issue is likely on your end. Keep reading.
Check your internet upload speed
Streaming on KICK requires a stable upload connection. As a general rule, your upload speed should be at least twice your stream's bitrate.
For example, if you stream at 6,000 kbps, you should have at least 12 Mbps of upload speed available. You can test your speed at a site like speedtest.net.
If your upload speed is too low for your current bitrate, you have two options:
Lower your bitrate (see below)
Switch to a wired connection if you are on Wi-Fi
💡 A wired ethernet connection is almost always more stable than Wi-Fi, especially during peak hours when many people in your area are online.
Adjust your bitrate
KICK supports a maximum bitrate of 8,000 kbps. If you are streaming at the maximum but your internet cannot support it, you will see lag and dropped frames.
Try lowering your bitrate in OBS, Streamlabs, or your encoder of choice:
Open your encoder's output settings
Find the bitrate field
Reduce it by 1,000 kbps and test again
A lower bitrate with stable delivery is always better than a high bitrate that buffers.
Check for dropped frames
Dropped frames mean your encoder is producing video faster than your internet can send it to KICK. This usually shows up as a stutter or freeze for your Viewers, even if the stream looks fine on your own screen.
In OBS, you can see your dropped frame count at the bottom right of the main window. If the number is climbing during your stream, your bitrate is too high for your connection or your network is unstable.
Lower your resolution or framerate
If reducing bitrate alone does not fix the issue, try lowering your output resolution or framerate. KICK supports up to 1920x1080 resolution and 60 fps, but streaming at the maximum is not always the best choice.
A clean 720p 30fps stream looks better to your Viewers than a stuttering 1080p 60fps one.
Check your CPU usage
If your CPU is overworked, your encoder will struggle to keep up. Open Task Manager on Windows or Activity Monitor on Mac and check your CPU usage while streaming.
If your CPU is regularly above 90%, try one of these adjustments:
Close other applications, especially browsers with many tabs
Change your encoder preset to a less demanding option:
Encoder | Preset to try |
x264 | Superfast |
NVIDIA NVENC H.264 | P3: Fast |
AMD HW H.264 | P3: Fast |
Switch from software encoding (x264) to hardware encoding (NVENC for NVIDIA, AMF for AMD, QuickSync for Intel) if your hardware supports it
Restart everything
If you have checked your settings and your internet is fine, but the stream is still lagging, try the simple fix:
Stop your stream
Close your encoder
Restart your router
Reopen your encoder and start streaming again
This clears any temporary network issues and gives you a fresh connection.
Still having issues?
If you have worked through all of these steps and your stream is still lagging, contact our 24/7 Support Team at [email protected]. When you reach out, please include:
Your KICK Streamer username
The date and time of the affected stream
Your encoder and its version
Your bitrate and resolution settings
Your upload speed test result
Related articles
How to Stream on KICK.com
How to Stay Updated with KICK System Status
OBS or Streamlabs not connecting to KICK
